[Sci-all-l] ScienceDirect downtime, March 11th

[Flora Grabowska]

>ScienceDirect  system downtime, March 11th
>
>
>
>
>Dear administrator,
>
>We are writing to inform you that ScienceDirect (but not Scopus) 
>will be unavailable for a planned period of downtime on Sunday, 
>March 11, 2007 for approximately 7 hours starting at 01:00 AM EST 
>(06:00 AM GMT). This is to adjust the system to take account the 
>change to Daylight Savings Time in the United States . We hope that 
>by providing this advance we can help to minimise any inconvenience 
>to you and to your ScienceDirect users.
>
>We understand that this news, coming as it does on top of recent 
>operating difficulties, will be particularly unwelcome. Two weeks 
>ago ScienceDirect and Scopus planned a large-scale rebuilding 
>exercise on some core underlying technologies of the systems. In 
>order for this upgrade to be implemented a necessary downtime was 
>scheduled on February 24th. Unfortunately an unexpected problem 
>occurred during the upgrade, and this required us to schedule a 
>second upgrade session for Saturday March 3 rd - resulting in 
>another period of downtime.
>
>While it appeared we had a successful release some of our customers 
>have been experiencing unforeseen difficulties in accessing 
>ScienceDirect and Scopus since then. We apologise again to those 
>customers who have had their access affected by these difficulties. 
>Our technical team is working around the clock to restore the 
>performance and reliability of ScienceDirect and Scopus for all our 
>customers.
>
>For detailed information on the technical aspects of this outage 
>please go to: 
><http://mail.elsevier-alerts.com/go.asp?/bESI001/m0YFGC3/q07OGC3/uT8PI5/x9SVL5>http://www.info.sciencedirect.com/docs/downtime_details.doc
>
>Kind regards,
>
>The E-Helpdesk
>
>
>To find the contact information for the e-Helpdesk closest to you, 
>please click on the link below
>
>ScienceDirect - 
><http://mail.elsevier-alerts.com/go.asp?/bESI001/m0YFGC3/q0YXPC3/uT8PI5/x9SVL5>www.info.sciencedirect.com
>Scopus - 
><http://mail.elsevier-alerts.com/go.asp?/bESI001/m0YFGC3/q9YF7C3/uT8PI5/x9SVL5>info.scopus.com
>    
>

--
___________________________________________________________________
Flora Grabowska, Science Librarian      phone 845 437 5788 
Box 553
Vassar College,                         fax   845 437 5864
124 Raymond Ave,                        e-mail:flgrabowska at vassar.edu
Poughkeepsie, NY 12604-0553            
Vassar College Library Website: http://library.vassar.edu/vcl/index.html